One of these things is not like the others, one of these things just doesn't belong.
Magic is consumed for entertainment. Applying the same techniques to more serious aspects of life is called "fraud", and the magician is called a "con artist".
What game developers do with their hacks and dirty tricks is building immersion for their make-believe worlds. The player that sits in front of a game does so voluntarily, fully aware that they're just playing, that it's all entertainment. They can lower their defenses, because they know nothing will harm them.
What TurboTax - and other companies adopting similar UX patterns - does is straight up lying to people. Manipulating their perception of reality for their own economic gains. It's a malicious activity, and as such it should be shamed, not commended.
I don’t think you should be deceitful in any meaningful way, but I don’t think that making people wait a few seconds is anything more than showmanship.
Magic is consumed for entertainment. Applying the same techniques to more serious aspects of life is called "fraud", and the magician is called a "con artist".
What game developers do with their hacks and dirty tricks is building immersion for their make-believe worlds. The player that sits in front of a game does so voluntarily, fully aware that they're just playing, that it's all entertainment. They can lower their defenses, because they know nothing will harm them.
What TurboTax - and other companies adopting similar UX patterns - does is straight up lying to people. Manipulating their perception of reality for their own economic gains. It's a malicious activity, and as such it should be shamed, not commended.