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Someone who is great with how to develop good processes at work recently said something that made me think a lot about this as well.

Why have WIP limits? Well one of the reasons is to be able to create downtime where you can go watch a video or read a newsletter. So I've been trying to spread this message in my team when someone has asked "The WIP is blocking and I can't really help anywhere at the moment" by answering "Go watch a video or read or take a walk for 10 minutes".



Since you weren't explicit about it, having a PM or manager who a) understands this concept, and b) can communicate it to the team is important and what you did here!

I mentioned in a comment above that with the Theory of Constraints in mind, sometimes the right thing to do for an individual contributor at a point in time is, nothing.

You went ahead and explicitly turned that into time to learn for them. Bravo.




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