If you do not need enterprise use cases (single sign-on, higher level SLAs, shared authentication, etc) and your scale fits within our defined constraints, then free is the price.
to me that translates as "WARNING! TRAP!" because I may decide I like your thing, and then my users may decide they like _my_ thing, and then suddenly I find out what your price is for my scale and "oh shit! I'm going to go broke OR have to recode everything"
ESPECIALLY since this would become a key part of the infrastructure / how my app gets its stuff done. Replacing your service with a competitor or something homebrew would be a major pain, especially when I find myself unexpectedly popular.
there is NO WAY I would ever use or recommend a service that refuses to tell me what my potential long term costs are up front.
It's too much of a gamble with a business or worse, a hobby project that isn't making me any money to compensate for this unexpected "balloon payment".
Vendors that are aiming at a split workflow, with a free tier and a paid tier usually have some set paid tiers and then a “contact us” for beyond that. For example, Slack gives you prices for the Standard and Support plans, and then lets enterprises contact them for negotiating prices. The problem with Pipedream is that non-enterprise customers will want to use their so-called enterprise plan.