Well, when you purchase coffee at McDonald’s and you see that it’s super hot, you can return it or cool it down by blowing on it before drinking it. Not commenting on the legal case, but it seems nuts to blame someone else for spilling hot coffee on yourself, no matter how you slice it.
"Hot" is meaningless in this context. People take "hot" showers and it turns their skin red, it doesn't cause serious burns that require surgery. You can absolutely blame someone else if the coffee you spilled on yourself was served at dangerous temperatures. Also, you can't "see" that it is dangerously hot before it's too late. A lot of things have steam coming off of them and don't require hospitilization if you spill it on yourself.
Well, when I buy coffee or tea, I usually can feel how hot it is by touching the cup. My local coffee shop serves it super hot, so I take the lid off and blow on it until it cools down. It simply would not occur to me to sue them if I injured myself with their hot coffee. I prefer it hot in any case, since you can cool down super hot coffee pretty easily. As I said, I’m not commenting on the legal case. The woman could have very well had a viable case. I’m commenting on the culture.
As a thought experiment, let’s replace “really hot” with “poison”. Do you think it’s reasonable to blame the customer for inadvertently drinking poisonous coffee from a chain when all other chains sell poison-free coffee? What if it comes with instructions like “just wait 20 minutes and the poison will evaporate”—does this sufficiently clear the company in your view?
How is unusually hot temperature significantly different from poison in this situation?
Good point. Though I think there’s still room to distinguish an uncomfortably hot coffee spill from a third degree burn causing one, and it’s not immediately obvious to a casual consumer when you cross that threshold.
