Its actually even worse factually...its not just the coffee was hot and McD's had prior complaints, there are industry standards, which McDonald's knowingly and willfully violated.
It actually all relates to trucking/truckers who use their own special cups, but demand the coffee be scalding so it stays hot longer on the road. McDonald's catered to these truckers to grow their coffee business, they knew the risks and gave no warnings to customers. I think the employee was also negligent in securing the lid leading to the spill itself.
As you say the coffee was so hot it scalded this woman so badly through her jeans she needed skin grafts. And sure enough there was massive money spent to spin this in the media as "woman burned by coffee sues for millions, everything wrong with our litigious society." Where this should have read: giant corporation disregards safety standards to boost their bottom line to the detriment of its customers leading to boiling coffee that scalded a woman's privates requiring skin grafts, then in bad faith the insurer denies the woman's claim to pay her medical bills, drags her through court which they lose, then they drag her through the appeals process which she didn't want any part of either.
It actually all relates to trucking/truckers who use their own special cups, but demand the coffee be scalding so it stays hot longer on the road. McDonald's catered to these truckers to grow their coffee business, they knew the risks and gave no warnings to customers. I think the employee was also negligent in securing the lid leading to the spill itself.
As you say the coffee was so hot it scalded this woman so badly through her jeans she needed skin grafts. And sure enough there was massive money spent to spin this in the media as "woman burned by coffee sues for millions, everything wrong with our litigious society." Where this should have read: giant corporation disregards safety standards to boost their bottom line to the detriment of its customers leading to boiling coffee that scalded a woman's privates requiring skin grafts, then in bad faith the insurer denies the woman's claim to pay her medical bills, drags her through court which they lose, then they drag her through the appeals process which she didn't want any part of either.