There is a local barbershop I have been going to for the past 4 years or so. Recently, they wanted to increase some business, so they were asking customers to leave a review. Loving the place and wanting to give back, I left a good review on Google. Fast forward a few weeks, and received emails from google saying my review has been viewed 100s of times. I used to be able to call and get an appointment the same day, or same afternoon even, but now it's difficult to be seen the same day. It's a bit of a bummer, and I'm not really sure how to solve it. It hurt me as a long time customer, but the shop is doing a ton more business now. Now I'm hesitant to do this for any other business I enjoy, even knowing this is a selfish feeling.
That happened to me. Now I just scheduled my next appointment when I finish the current appointment. Every 5 weeks. And you get the same barber every time which is nice - you don't need to tell them what cut you want every single time. And it is good for the business because the have a somewhat predictable revenue source.
Yep exactly or "this" as they say. The Market doesn't have to respond so slowly that prices stay the same even though demand went up. It doesn't have to charge a faithful customer more than an unfaithful one either.
It would be funny, although not culturally normal, to see companies start to review customers.
