> While the disclosures weren’t there in the earliest stage, the company has said since the beginning that it intended to add them.
> In my test call, I attempt to get Google Assistant to repeat that bit — it’s easy enough to not hear that opening line, particularly when you’ve got the phone up to your ear inside a crowded restaurant. But the AI just barrels on with the reservation. If you miss the disclosure, you’re out of luck — for now, at least. At present, the only way to opt out of being recorded is to just hang up the phone — not the best way to get repeat visitors.
This part makes me deeply uncomfortable. Opting out of being recorded likely means being fired for not taking its reservations. Consent feels weirdly coercive. For a tiny improvement in someone else's convenience, we may end up inching even closer to everything being recorded.
> In my test call, I attempt to get Google Assistant to repeat that bit — it’s easy enough to not hear that opening line, particularly when you’ve got the phone up to your ear inside a crowded restaurant. But the AI just barrels on with the reservation. If you miss the disclosure, you’re out of luck — for now, at least. At present, the only way to opt out of being recorded is to just hang up the phone — not the best way to get repeat visitors.
This part makes me deeply uncomfortable. Opting out of being recorded likely means being fired for not taking its reservations. Consent feels weirdly coercive. For a tiny improvement in someone else's convenience, we may end up inching even closer to everything being recorded.