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Credit card companies have already solved this problem by publishing a well-known 1-800 number that their customers can call back to verify the intent of an unexpected caller.

Google Duplex can do the same thing - without even staffing a call center.



I don't understand what you mean, can you elaborate? Who calls the 1-800 number, and what info do they get from the call?


If you get a call from someone who claims to work at the credit card company you use, instead of trusting the caller (who could be a scammer) and potentially divulging private information, you should just hang up and call the number on the back of your card.




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