> But after struggling through one episode with lags and ads with no volume control, I gave up and just torrented the show.
It amazes me how actively hostile most of the TV networks are towards viewers. It's very obvious that we're the product and the advertisers are the customer. If the NBC app crashes in the middle of a show you're forced to re-watch all of the ads from the beginning. If an advertisement doesn't load for any reason, there's no timeout or error handling, you're just done watching that show until you kill and restart the app (and re-watch all the ads again).
I've been around some TV news people. They can't imagine why we aren't glued to our sets because they told us to come at 6pm and 10pm. They think they teased a good story earlier in the day. They think they are being so generous to let us watch something when we want to. It is already a huge leap to break the schedule and play on demand.
Yes, someday they will realize most people under 45 don't watch TV news. That someday will come when their current viewers die. The stations will be lost -they already "tried" streaming. Who wants to bet that they will desperately add more advertisements to any stream they can.
They're not specifically hostile, it's more the industry - like many others - selects True Believers who cannot understand the outsider/consumer point of view.
It amazes me how actively hostile most of the TV networks are towards viewers. It's very obvious that we're the product and the advertisers are the customer. If the NBC app crashes in the middle of a show you're forced to re-watch all of the ads from the beginning. If an advertisement doesn't load for any reason, there's no timeout or error handling, you're just done watching that show until you kill and restart the app (and re-watch all the ads again).