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1080p and 4k streaming on Windows currently only works on Internet Explorer\Edge.

Other browsers are at a lesser resolution, I believe it was 720p but that could be wrong.

Edit: yup, 720p on everything except IT.

https://help.netflix.com/en/node/23742

Quote:

    Google Chrome

        Up to 720p on Windows, Mac, and Linux

        Up to 1080p on Chrome OS

    Internet Explorer up to 1080p

    Microsoft Edge up to 4K*

    Mozilla Firefox up to 720p

    Opera up to 720p

    Safari up to 1080p on Mac OS X 10.10.3 or later


I know, that's why I tried IE, edge and also the native Windows app. The quality is still crappy. In fact I wanted to watch the movie Pacific Rim, and the quality was so bad that it was unwatchable. I torrented a 1080p copy and watched that instead.

As I said, the weird part is that their is no improvement in quality even if you pre-download the content.




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