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Facebook has existed for just over a decade but a lot of people and institutions have already moved communications there that used to be elsewhere. Other communications that might not have taken place at all because of cost or other factors are now taking place on social media.

It's sometimes the only place people post to let people know they're sick or well, in or out of danger (e.g., in the hurricanes this year), or had a major life event. Sometimes it's impossible to get this information another way without alarming or traumatizing someone, or tying up someone's phone line or draining their battery during an emergency.

I've noticed some small music venues, theaters, etc. use it as their primary place to post events.

About six years ago, I got one very good full-time job that I learned about through a tweet--I wouldn't have thought to even check if that employer had such a job without Twitter. I've since gotten freelance work that I only learned about through Twitter and Facebook. (I've also gotten work through email, Slack, Google Talk, SMS, LinkedIn, physical posters, and word of mouth).

Lots of people use social media to vet potential dates, and see Facebook classifieds (tied to a real identity) as safer than Craigslist, etc.

Facebook, Twitter and all have flaws and things I wish they'd change--so do my phone company, my cable company and the postal service. But using them is a net positive.



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