No, the issue is that the customer cannot use the local Google Drive client. It's right there in the opening: "Google Drive started crashing regularly on PC".
Gmail's default behavior, as anyone who's used it is familiar with, is to automatically upload attachments in excess of a specific filesize to the user's Google Drive account. The user has no control over this.
Gmail's default behavior, as anyone who's used it is familiar with, is to automatically upload attachments in excess of a specific filesize to the user's Google Drive account. The user has no control over this.