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> The Windows version of the product currently has difficulty syncing large numbers of files at once due to the memory constraints on 32-bit applications, even if your machine has a lot of memory.

It sounds like they have two issues:

* Access to the existing files

* The money given to Google so far

The first you can probably resolve by using the Linux client to download the files to an external hard drive. (edit) And by "Linux client", I probably mean either "nasty perl script that scrapes the web interface" or "some guy charging $5 for a third-party client" or "a Mac that you borrow from a friend".

The second you can resolve 6 months back by issuing chargebacks. It may be polite to request a refund first, after downloading the files.



Looks like the Mac client is failing, too:

> > Now GDrive is crashing consistently on my Mac.

> The second you can resolve 6 months back by issuing chargebacks. It may be polite to request a refund first, after downloading the files.

Seconding this; I've successfully gotten chargebacks in much less extreme cases.


Insync that is recommended elsewhere on this thread offer a 15 day trial, then it's 30 USD/GBP/EUR etc. (USD is cheapest of those, but 3200 Yen is even cheaper.)

Get the 15 day trial, make another demand that Google refunds. Use refund to purchase Insync. Or if they don't refund, charge back and don't purchase Insync.




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