>In the very next sentence you offer one such evidence, and then go on to discredit it with you can't just extrapolate.

Right. Because in the first case we're talking about a systemic problem applying to a global company of 12,000 possibly spanning all levels of management as well as its polices and mandates. In the second case we're talking about a person's singular experience - which I've never disputed. The former is a much stronger statement than the latter so you cannot use the latter to prove the former.