This move puts Salesforce CRM squarely in Microsoft's sight.
More than Kevin's tech skills, this announcement reinforces that the identity of Microsoft B2B users and customer relationships will be strategically aligned around LinkedIn profiles.
Got any figures for Dynamics beating Salesforce in SMB?
Seems like the multitude of CRM offerings (SugarCRM, Act, Goldmine, even Netsuite) in the SMB space would pose an issue for Microsoft if they were to go upmarket.
More than Kevin's tech skills, this announcement reinforces that the identity of Microsoft B2B users and customer relationships will be strategically aligned around LinkedIn profiles.