I have been curious about this for a while, many of the ycombinator companies have decent to great design/logos. Maybe all these companies are that talented to do both backend and frontend work but I doubt it. Where do you guys go for design work and what do you look for?
MOST of the teams in the current crop that I know of (ours included) have someone on the team who is a fair shake at design. Another way to say this is that "most startups don't have room for specialists".
If you want my opinion, design is not a "coat of paint" to be applied after the fact. User experience (UX) design should be baked into how you make your product.
"If you want my opinion, design is not a "coat of paint" to be applied after the fact. User experience (UX) design should be baked into how you make your product."
So true !
Since the web came along, design has been hijacked by graphic designers - "coat of paint" - whilst important, its really just one part of design (perhaps the easiest) - UX is sooo much more.
Most people make the mistake of thinking design is what it looks like. People think it’s this veneer — that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works.
-- STEVE JOBS
Very important point. That being said, it's not an one-or-the-other issue.
I can do 100% of my UX/UI design in OmniGraffle and then implement it as black boxes on a white page and have a well thought-out easy to use site.
On the other hand, there are so many "pretty" sites that are really hard to interact with.
So, both are important - It seems to me that in the "web 2.0" world a pretty design will get press and get people in the door, and good UX is what will keep people using your site.
I'm a designer myself and I lean towards very simple layouts focusing purely on the text/content and using it as the framework of the site, not shoving content into the framework. It tends to be better from a usability standpoint, SEO, and even aesthetically. Less is more.
We're not a YC startup, but we found a designer who doesn't typically do web sites -- he specialized in storefronts, t-shirts, skateboards.. In other words, someone who didn't have any predefined notion of what to do on the web, someone whose core skill is to get a message across in milliseconds and to draw people in.
It worked out really, really well for us; it may be worth your while to look outside typical web designers. That said, we already knew what the application flow would be like, so it was a matter of 'skinning' for us -- color scheme, iconography, etc.
I congratulate you for finding a non-web designer who was able to get the job done well for you.
In my experience traditional print designers generally do not do a good job of creating a website design. They don't understand the deal with background images or what is and isn't possible, they prefer to use nonstandard fonts (easily fixed) and they typically don't understand what is and isn't possible with the technology being used.
Incidentally, we did get some proposals from other, more experienced web designers, but they all looked too formulaic and, er, web-site-ey.
dkokelley may have some good points, too.. It could've gone very wrong, especially if our site interaction was much more complicated (and surely someone else will think our design is a train wreck anyway ;) ), but I'm very glad that we took a chance on it.
In the end, the key was really that we were all just seeing the vision of what we wanted the same way.
Not sure about YC, but it seems like a lot of my friend's startups I know of used Electric Pulp (http://electricpulp.com) to design/build their system.
Also hiring freelance designers is very cheap and easy to do.
http://news.ycombinator.com/item?id=30387
http://news.ycombinator.com/item?id=18026