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> What am I missing?

The human element.

We make an application that makes use of folder on a network share. One of the developers here types up instructions each time we install a new site. If the customer has trouble or opts to have our help, they will connect remotely to create a folder and some sub folders. This takes anywhere from a few minutes to over an hour if they have trouble connecting remotely.

I mentioned in a developer meeting that we should create an install script for the network folders. It would save the company hundreds of hours or work.

One developed asked how I would do it. A generally competent developer, who has worked with files and folders for many years, asked how we could deliver a program to create folders.

I nearly walked out (and we still dont have a 4 line script to create the folders we need)



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