> Recently, I was curious why an org that’s notorious for producing unreliable services produces so many unreliable services. When I asked around about why, I found that that upper management were afraid of sending out any sort of positive message about reliability because they were afraid that people would use that as an excuse to slip schedules. Upper management changed their message to include reliability about a year ago, but if you talk to individual contributors, they still believe that the message is that features are the #1 priority and slowing down on features to make things more reliable is bad for your career (and based on who’s getting promoted the individual contributors appear to be right). Maybe in another year, the org will have really gotten the message through to the people who hand out promotions, and in another couple of years, enough software will have been written with reliability in mind that they’ll actually have reliable services. Maybe.
This sounds like it could be Apple?