As mentioned in Alex Stamos' response, he believed Wes was working on behalf of Synack, and contacted the CEO directly.

Escalating issues with a company to the CEO of that company doesn't seem like jerk behavior.

Wes counters that, "[Alex] never for a second believed I was operating on behalf of Synack"

I'm not sure how Wes knows what is going through the mind of Alex, so I'm inclined to take Alex's word on this.

> Wes counters that, "[Alex] never for a second believed I was operating on behalf of Synack" I'm not sure how Wes knows what is going through the mind of Alex

As blazespin[1] mentioned in this thread, Facebook's own terms states that they only pay individuals. That's how Wes knows - because Facebook's bounty program never deals with companies. The only other explanation would be Alex is ill-informed about the terms of Facebook's bounty program.

1. https://news.ycombinator.com/item?id=10755746