| | An interactive queue simulator for call-centers (queuemetrics.com) |
| 1 point by kimi 8 months ago | past |
|
| | The #1 question that we get from MS Teams (telephony) users (queuemetrics.com) |
| 2 points by kimi on Jan 16, 2024 | past | 3 comments |
|
| | QueueMetrics+Teams: pains from idea to implementation with MSTeams Voice (queuemetrics.com) |
| 2 points by kimi on Jan 20, 2023 | past | 1 comment |
|
| | Extracting data from Ms Teams telephony: from idea to product (queuemetrics.com) |
| 2 points by kimi on Nov 24, 2022 | past | 1 comment |
|
| | How to monitor a JVM over a SSH tunnel (queuemetrics.com) |
| 3 points by kimi on June 21, 2022 | past | 2 comments |
|
| | Assessing JVM memory and performance through a JMX tunnel (queuemetrics.com) |
| 2 points by kimi on May 4, 2021 | past |
|
| | Instead of a wallboard JavaScript SPA, publish screenshots of it (queuemetrics.com) |
| 1 point by kimi on Feb 25, 2021 | past |
|
| | Setting up WebRTC on FreePBX using PJSIP (queuemetrics.com) |
| 2 points by kimi on Jan 22, 2021 | past |
|
| | Call traffic for SMBs in Europe showing signs of improvement (queuemetrics.com) |
| 1 point by kimi on May 25, 2020 | past |
|
| | Ah-hoc log analytics in the REPL (2017) (queuemetrics.com) |
| 1 point by kimi on May 25, 2020 | past |
|
| | Traffic patterns of how SMBs are affected by Covid in Europe, USA and Africa (queuemetrics.com) |
| 3 points by kimi on March 30, 2020 | past | 2 comments |
|
| | The state of Asterisk Contact Centres – results are out (queuemetrics.com) |
| 3 points by zebraman on Nov 15, 2018 | past |
|
| | IVR: The Call Center Warm-Up Band (by Allison Smith, the Voice of Asterisk) (queuemetrics.com) |
| 1 point by zebraman on Nov 13, 2018 | past |
|
| | Are Your Customers Happy? Tracking First Call Resolution (queuemetrics.com) |
| 1 point by kimi on June 21, 2018 | past |
|
| | Survey: “State of Asterisk Call Centres in 2018” Now Open (queuemetrics.com) |
| 1 point by kimi on May 23, 2018 | past |
|
| | Hate music on hold? implement recalls with QueueMetrics (queuemetrics.com) |
| 1 point by kimi on April 19, 2018 | past |
|
| | Managing VIP callers with QueueMetrics (queuemetrics.com) |
| 1 point by kimi on April 5, 2018 | past |
|
| | Automating quality evaluation for Asterisk PBX (queuemetrics.com) |
| 1 point by kimi on March 9, 2018 | past |
|
| | Handling parked calls with QueueMetrics (queuemetrics.com) |
| 1 point by kimi on Sept 20, 2017 | past |
|
| | Ad-hoc interactive analysis of web logs with the Clojure REPL (queuemetrics.com) |
| 2 points by kimi on Sept 18, 2017 | past |
|
| | Setting Up a WebRTC Soft-Phone in QueueMetrics on FreePBX (queuemetrics.com) |
| 5 points by acidula on Sept 14, 2017 | past | 2 comments |
|
| | Quality Assessment with QueueMetrics for Asterisk-Based Call-Centres (queuemetrics.com) |
| 1 point by kimi on Aug 18, 2017 | past |
|
| | The “head in the sand” mentality harms your inbound call flow (queuemetrics.com) |
| 3 points by kimi on April 25, 2017 | past | 2 comments |
|
| | Incremental Clojure log classification: rationale and libraries used (queuemetrics.com) |
| 3 points by kimi on April 19, 2017 | past | 1 comment |
|
| | Behind the scenes: using Clojure for simpler log analytics (queuemetrics.com) |
| 1 point by kimi on April 18, 2017 | past |
|
| | A Tool to Track Music-On-Hold for the Asterisk PBX (queuemetrics.com) |
| 2 points by kimi on March 22, 2017 | past |
|
| | Allison Smith: What your company IVR says about your competency (queuemetrics.com) |
| 4 points by kimi on Feb 2, 2017 | past | 2 comments |
|
| | QueueMetrics 15.02: How WebRTC and HTML5 make a difference (queuemetrics.com) |
| 1 point by kimi on Feb 25, 2015 | past |
|
| | The future of call-centres is browser WebRTC (queuemetrics.com) |
| 3 points by l3nz on June 18, 2014 | past |
|
| | Asterisk in the Call-Centre – a love story (queuemetrics.com) |
| 1 point by l3nz on March 26, 2014 | past |
|
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| More |
