What is it with people who get all nitpicky about Ryanair charging on a per use basis? Maybe they should have a kind of all inclusive, flat rate, where you pay for food, drink, signed seating, extra luggage, etc. whether you use them or not?
What am I missing? You’re also clearly free to not fly with them. All I hear is bitching.
> What is it with people who get all nitpicky about Ryanair charging on a per use basis?
People book with Ryanair expecting the advertised price, then get caught out by added fees for what typically comes standard.
> Maybe they should have a kind of all inclusive, flat rate, where you pay for food, drink, signed seating, extra luggage, etc. whether you use them or not?
They could keep the same pricing model and just flip the UX - show initial base price including standard amenities, then give discounts/refunds for opting out so it's a pleasant rather than unpleasant surprise. But they won't, because they rely on drawing people in with the low price and then sunken cost/escalation of commitment taking over.
> What am I missing? You’re also clearly free to not fly with them. All I hear is bitching.
Customers complaining is part of how that choice works. People have a bad experience (large unexpected fees at check-in, too late to change plans), make the bad experience known, and that drives decisions of future customers.
My partner asks me where I am going when I head out on my motorcycle; I never have an answer for them beyond north, south, east or west. That might be for one hour or six, or longer.
