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Instacart (and other delivery providers) accepts EBT SNAP.


I think the distinction is that hallucinations are incorrect. You can be super creative building a new chair, but if you can’t sit in it, it’s not a chair.


Right. So you have a testing framework/agent/other llm. It’s not like our brain is one independent machine. It’s various parts all contributing different aspects of intelligence.


My guess is the ROI is provided by people giving up before they actually get help from a human.


I've analyzed support ticket requests before, and that doesn't seem to be the case. At least for the two times I've done this: 1) IT support tickets for a local school, and 2) Tickets for a B2B SaaS app. In both cases the majority of tickets where for things that seemed to me to be obvious. That if the user just bothered to spend 10 seconds looking they would figure it out. But they didn't. Some training helped on the IT side, and some UX improvements helped in SaaS app, but the bar is _sooo_ much lower than many expect.


This should be a lot more obvious to the tech crowd than it is. I suppose it's the familiarity effect (see https://xkcd.com/2501/)--what's obvious to us isn't necessarily obvious to most people, and we heavily undercount the degree to which confusion-of-basic-things exist because it's second nature to us.


And we are talking even more basic than most people on HN can imagine.

Such as:

"Is your device turned on?"

"Are you logged into the site and not just searching google for the thing your want our application to do?"

"Have you actually purchased our product and not a competitor's you just think is similar?"


I wonder that too. If you're only measure one part of the funnel (e.g. CS costs) and not the total funnel (e.g. losses due to poor CS quality like a customer dropping the project) then it's easy to conclude that making CS more painful is a win.


It depends on the business, but the kind of metrics you are talking about are measured and taken seriously. People have absolutely gotten fired for CS quality KPI drops.


I agree with your assessment here, but one additional benefit is the capability to iterate faster on the backend. You have control over _where_ the aggregated data is coming from without waiting months for users to update their mobile app so that it sends requests to a new service, for example.


Lots of countries in South America also have socialized healthcare and it’s terrible. The question is, “Is America’s competency with government programs more similar to South America or Europe?”


> Lots of countries in South America also have socialized healthcare and it’s terrible.

Lots of countries in South America have a lot more problems than healthcare. Maybe consider their per capita GDP or something to offset that fact.

Even with that, Costa Ricans, Chileans, Cubans, Panamanians, Uruguayans and Colombians have longer life expectancies than the US, which manages to be 54th in the world while spending about as much tax money per capita as any other country does on healthcare.


ACLU is a shadow of what it once was. Their unprincipled wavering on free speech ensures that I will not be donating to them. I would, however, love some new recommendations for where those donations can go.


If you are looking for something more right libertarian or conservative-supported, you probably want FIRE.

If you are looking for something more consistently progressive or liberal-supported, you might want to give the EFF a try.

If you specifically care about free speech above all, you're probably right libertarian. It's fine. There's no such thing as centrism in real life politics and an individual's political alignments can vary drastically in different issues rather than line up perfectly with any specific political movement. Especially if you consider yourself apolitical or haven't really reflected on the entirety of your political beliefs and how they interact with each other (most people haven't).


I agree with everything you’re saying here. But I would not want to be the poor sap that paid $625k to live in a place like that. Those prices are insane.


Completely agree these prices are nuts. Most of it is location though. Even still: lots of these places were selling for 100-200k 5 years ago.


I was in Amsterdam walking down the street one night and saw a bike just fall into a canal. No one was around except my wife and I. So at least one ended up in the water because someone poorly positioned it against the railing.


Obviously the former example is written in more positive language than the latter.


> On a more extreme end, if someone intends to be racist, sexist, or exclusionary in their writing, and wants to draft that up in a Google document, they should be allowed to do that without an algorithm attempting to sanitize their intentions and confuse their readers.

The author does position themselves against algorithmic sanitization generally.


I used to work at a factory that was doing this (loading the trucks for shipping with a robot). It took much longer to implement than expected, but eventually worked pretty well. In the beginning, we would test by driving the loaded truck on a typical route and then checking the contents. The first few times were a disaster with boxes thrown all over the trailer. It was very cool to watch the robot work.


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