you spend that extra million to keep customers satisfied in a competitive industry. they have users trading hundreds of thousands - if there's downtime and they lose money because they weren't able to sell their positions at the right time, they might even try to sue, who knows
You can teach someone how to rent a vps and run a docker image with one 10-minute youtube video. Then they can use the drag and drop editor and run the bot themselves. If they don’t want to pay for hosting that’s too bad. A vps to run a bot will cost a couple bucks a month.
*You can teach ~someone~ a very technical user how to …
I get the non-techie blindspot that all of us have in some form or another. With that in mind: it took three days to give my brother a crash course in Linux + Docker for his own home server (and even then he only knew the very basics). He’s fairly proficient in tech: builds his own desktops, knows the basics of code, doesn’t shy away from digging into the why, etc.
It would be unrealistic (and frankly irresponsible) to expect someone to setup _and understand_ a Docker server setup from a 10-minute video.