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This is definitely a scheduling technology issue in that these types of scenarios wouldnt exist without the technology to up to the minute track store activity and optimize schedules based on rapidly fluctuating store activity.

However the underlying issue beyond that is one of simple business 'greed'. Workers shifts are another resource to be optimized, and this is the end result. As long as this kind of optimization yields tangible bottomline benefits, and there are enough people who need the job so they are willing to deal with the fluctuating schedules, this is going to continue.



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